Experience
Jeff Jack · jeff@stjack.com · 888.679.0888
Tesla, Inc.
Apr 2021 – Aug 2025
Design & Engineering PM Lead, Residential Energy — Los Angeles, CA
- Turned around a cost-burdened division — rebuilt team structure, processes, and performance culture into a profitable, high-output operation across California
- Owned high-stakes customer escalations for complex accounts, coordinating across PG&E, SCE, SDG&E, and city agencies to drive stalled projects to completion — often cases others had given up on
- Built field readiness programs and training methodologies that scaled regionally — moved from ad-hoc execution to repeatable, measurable systems
- Managed critical stakeholder relationships with utilities and government agencies, accelerating timelines and removing bureaucratic blockers at scale
- Served as the organization's point of escalation for the most complex, highest-visibility situations — the person brought in when standard process had already failed
Tesla, Inc.
Dec 2019 – Apr 2021
Installer & Field Lead, Solar Roof Division — Greater Los Angeles
- Hands-on field installation and crew leadership for Tesla's solar roof product — learned the operation from the ground up before building programs on top of it
- Identified process gaps in the field and contributed directly to reducing install timelines from weeks to a single day
- Developed "Toolbox Talks" framework for daily field crew coordination — adopted across crews for planning, safety, and execution
Sprokkit
2006 – 2009
VP, Marketing & Operations — Los Angeles, CA
- Led marketing and operations for national QSR and retail brands: Carl's Jr., Del Taco, Red Mango, and others — franchise networks, multi-location coordination, campaign execution
- Managed cross-agency production for creative, digital, and product launch campaigns across franchise systems
- Direct operational experience with restaurant and retail SMBs — what they sell, how they run, what breaks, and what they actually need from a technology or service vendor
Independent — Consulting & Ventures
2009 – 2018
Founder / Operator — Los Angeles, CA
- Built and operated independent consulting engagements across brand strategy, digital operations, and business development for SMB and mid-market clients
- Founded early-stage ventures in digital media and content platforms — hands-on product, operations, and go-to-market experience at the founder level
UCLA
Apr – Oct 2018
Senior Digital Project Manager — Los Angeles, CA
- Managed digital content deployment and production scheduling under strict compliance and governance requirements
Disney Interactive
1995 – 1997
Producer, Games & Interactive Media — Burbank, CA
- Built DREEMS — Disney's first digital asset and production management system, still referenced internally today
- Managed international production partners across animation, software development, and content delivery
On this application specifically: I became aware of Race through work I did at Tesla — coordinating a complex PG&E project for a customer who turned out to be a Race founder. I didn't know who he was at the time. I just knew the job wasn't done. That experience — and learning more about what Race stands for — is why this role is not a backup plan.
Jeff Jack · jeff@stjack.com · 888.679.0888